data protection
This privacy policy describes how 360spices.com collects, uses, and discloses your personal information when you visit the website or make a purchase.
Contact
If after reviewing this policy you have additional questions, would like more information about our privacy practices, or would like to make a complaint, please contact us by email at info@360spices.com.
Collection of Personal Data
When you visit our website, we collect certain information about your device, your interaction with our website and information necessary to process your purchases. We may also collect additional information when you contact us for customer service. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Data”. In the list below you will find more information about what personal data we collect and why.
Device information
Purpose of collection: To load our website correctly for you and to analyze web usage in order to optimize our website.
Collection Source: Collected automatically when you access our website using cookies, log files, web beacons, tags or pixels.
Disclosure for Marketing Purposes: Shared with our Shopify processor.
Personal data collected: web browser version, IP address, time zone, cookie information, which websites or products you view, search terms and how you interact with our website.
Ordering Information
Purpose of Collection: To provide you with products or services in order to perform our contract, process your payment information, arrange for shipping and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud and preference queues that you have shared with us to provide you with information or advertising related to our products or services.
Collection Source: Collected by you.
Disclosure for Marketing Purposes: Shared with our Shopify processor.
Personal information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number).
The website is not intended for persons under the age of 18. We do not knowingly collect personally identifiable information from children. If you are a parent or legal guardian and believe that your child has provided us with personal information, please contact us at the address above to request deletion.
Disclosure of Personal Data
We share your personal information with service providers to help us provide our services and perform our contracts with you, as described above. For example:
We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to protect our rights.
Behavioral advertising
As described above, we use your personal information to provide you with targeted advertising or marketing communications that we think may be of interest to you. For example:
We use Google Analytics to understand how our customers use our website. You can read more about how Google uses your personal data here: https://www.google.com/intl/en/policies/privacy/. You can also disable Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We use Shopify Audiences to help us show ads on other websites with our advertising partners to shoppers who have purchased from other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of our website, your purchases, and the email address associated with your purchases with Shopify Audiences, which allows other Shopify merchants to make offers that may be of interest to you.
For more information about how targeted advertising works, visit the Network Advertising Initiative (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of receiving targeted advertising by:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
In addition, you can opt-out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at https://optout.aboutads.info/.
Use of Personal Data
We use your personal information to provide our services to you, including: offering products for sale, processing payments, shipping and fulfilling your order, and to keep you informed of new products, services and offers.
legal basis
In accordance with the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal data based on the following legal bases:
Your permission;
The performance of a contract between you and our website;
Compliance with our legal obligations;
To protect your vital interests;
performance of a task in the public interest;
For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
If you place an order through our website, we will retain your personal information for our records unless and until you ask us to erase that information. For more information on your right to erasure, see the “Your Rights” section below.
Automatic decision making
If you are an EEA resident, you have the right to object to processing that is based solely on automated decision-making (including profiling) where that decision-making produces legal effects concerning you or significantly affects you.
We conduct fully automated decision-making that has legal or otherwise significant implications using customer data.
Our Shopify processor uses limited automated decision making to prevent fraud that has no legal or material effect on you.
Services that include elements of automated decision-making include:
Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.
Sale of Personal Information
GDPR
If you are an EEA resident, you have the right to access the personal information we hold about you, port it to a new service and request that your personal information be corrected, updated or deleted. If you wish to exercise these rights, please contact us using the contact information provided above.
Your personal data will first be processed in Ireland and then transferred for storage and further processing outside of Europe, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify's GDPR white paper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
Cookies
A cookie is a small amount of information that is downloaded onto your computer or device when you visit our website. We use a number of different cookies including functional, performance, advertising and social media or content cookies. Cookies improve your browsing experience by enabling the website to remember your actions and preferences (e.g. login and region selection). This means that you do not have to re-enter this information every time you return to the website or navigate from one page to another. Cookies also provide information about how people use the website, for example if they are visiting the website for the first time or if they are frequent visitors.
We use the following cookies to optimize your experience on our website and to provide our services.
Shopify's current list of cookies: https://www.shopify.com/legal/cookies]
Cookies that are necessary for the operation of the online shop
Name Function Duration:
_ab: Used in connection with administrator access. 2 years
_secure_session_id: Used in connection with browsing a storefront. 24 hours
_shopify_country: Used in connection with payment. meeting
_shopify_m: Used to manage customer privacy preferences. 1 year
_shopify_tm: Used to manage customer privacy preferences. 30 minutes
_shopify_tw: Used to manage customer privacy preferences. 2w
_storefront_u: Used to simplify updating customer account information. 1 minute
_tracking_consent: tracking preferences. 1 year
C: Used in connection with payment. 1 year
Shopping cart: Used in connection with the shopping cart. 2w
cart_currency: Used in connection with the shopping cart. 2w
cart_sig: Used in connection with payment. 2w
cart_ts: Used in connection with payment. 2w
cart_ver: Used in connection with the shopping cart. 2w
checkout: Used in conjunction with checkout. 4w
checkout_token: Used in connection with payment. 1 year
dynamic_checkout_shown_on_cart: Used in conjunction with checkout. 30 minutes
hide_shopify_pay_for_checkout: Used in connection with checkout. meeting
keep_alive: Used in relation to finding the buyer. 2w
master_device_id: Used in connection with merchant login. 2 years
previous_step: Used in connection with the checkout process. 1 year
Remember_me: Used in connection with the ordering process. 1 year
secure_customer_sig: Used in connection with customer login. 20 years
shopify_pay: Used in connection with payment. 1 year
shopify_pay_redirect: Used in connection with the payment. 30 minutes, 3 W or 1 year, depending on the value
storefront_digest: Used in conjunction with client login. 2 years
tracked_start_checkout: Used in connection with checkout. 1 year
checkout_one_experiment: Used in connection with checkout. meeting
checkout_session_lookup: Used in connection with the checkout process. 3w
checkout_session_token_<<token>>: Used in connection with the payment. 3w
Identity Status Used: related to client authentication. 24 hours
identity-state-<<token>>: Used in conjunction with client authentication. 24 hours
identity_customer_account_number: Used in connection with customer authentication. 12w
Reports and Analysis
Name Function Duration
_landing_page: Track landing pages. 2w
_orig_referrer: Track landing pages. 2w
_s: Shopify analytics. 30 minutes
_shopify_d: Shopify analysis. meeting
_shopify_s: Shopify analytics. 30 minutes
_shopify_sa_p: Shopify analytics related to marketing and recommendations. 30 minutes
_shopify_sa_t: Shopify analytics related to marketing and recommendations. 30 minutes
_shopify_y: Shopify analytics. 1 year
_y: Shopify Analytics. 1 year
_shopify_evids. Shopify Analytics. meeting
_shopify_ga. Shopify and Google Analytics. meeting
customer_auth_ : Shopify analytics. meeting
customer_auth_session_created_at: Shopify analysis. meeting
How long a cookie stays on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they were downloaded to your device.
You can control and manage cookies in various ways. Please note that deleting or blocking cookies may affect your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept them through your browser controls, often found in your browser's "Tools" or "Settings" menu. For more information on how to change your browser settings or how to block, manage or filter cookies, please consult your browser's help file or visit websites such as: www.allaboutcookies.org.
Please also note that blocking cookies may not completely prevent us from sharing information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the "Behavioral Advertising" section above.