refund policy
You have a 30-day return policy , which means you have 30 days after receiving your item to request a return.
To use the right of return, your item must be in the same condition in which you received it, unused, with tags and in the original packaging. You will also need the receipt or proof of purchase.
To start the return process you can contact us at the following email address: info@360spices.com. Please note that returns must be sent to our warehouse. Items returned to us without first requesting a return will not be accepted.
If you have any questions, you can always contact us at info@360spices.com.
Damage and problems
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or you receive the wrong item so we can assess and fix the problem.
Exceptions
Unfortunately we cannot accept returns of sale items or gift cards.
Refunds
We will notify you once we have received and inspected your return and let you know whether or not the refund has been approved. If approved, you will automatically receive a refund to your original payment method within 10 business days. Keep in mind that it may also take your bank or credit card company some time to process and post the refund.
If it has been more than 15 business days since we approved your return, contact us at info@360spices.com.
To use the right of return, your item must be in the same condition in which you received it, unused, with tags and in the original packaging. You will also need the receipt or proof of purchase.
To start the return process you can contact us at the following email address: info@360spices.com. Please note that returns must be sent to our warehouse. Items returned to us without first requesting a return will not be accepted.
If you have any questions, you can always contact us at info@360spices.com.
Damage and problems
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or you receive the wrong item so we can assess and fix the problem.
Exceptions
Unfortunately we cannot accept returns of sale items or gift cards.
Refunds
We will notify you once we have received and inspected your return and let you know whether or not the refund has been approved. If approved, you will automatically receive a refund to your original payment method within 10 business days. Keep in mind that it may also take your bank or credit card company some time to process and post the refund.
If it has been more than 15 business days since we approved your return, contact us at info@360spices.com.